Evening hours, x-ray imaging, and lab services 7 days a week.
Click on the “register now” button to see if appointments are available. We also have walk-in availability!
Walk-in availability 7 days a week for patients 3 months and older.
Closed for lunch daily from 12:15pm - 1:00pm
Business Hours
Monday - Friday
9:00am - 8:00pm*
*Last check-in at 7:15pm pending capacity
Saturday - Sunday
10:00am - 6:00pm*
*Last check-in at 5:15pm pending capacity
Our physicians are board-certified Emergency Medicine Doctors and Physician Associates with decades of ER experience. At Kaloko Urgent Care, you’ll receive care that’s compassionate and personalized — without the higher costs of an Emergency Room visit.
Conveniently located in the Hale Ku’i Plaza across from Home Depot, we are pleased to offer our services to the Big Island community! We can treat conditions including: allergic reactions, eye injuries, sore throat, cuts, burns, sprains, fractures, and more. Plus, we are the only Urgent Care facility on Kona-side with in-house x-ray capabilities.
We look forward to serving you and your ‘ohana!
Common Services and Procedures
Fractures, Sprains & Strains
Stitches and Staples
Certain Joint Dislocations
Gout
Earaches and Sore Throat
Rash and Abrasions
Eye Redness and Pain
Allergic Reactions
Asthma Attack
Urine Infection
Back Pain
Nausea & Abdominal Pain
Foley Catheter Replacement (using patient’s supply)
School, Sports, or Pre-Employment Physical Exams
TB Testing
STD Treatment
EKGs
Minor Burn Care
Abscess Drainage
Sebaceous Cyst Drainage
Ingrown Nail Removal
Dental blocks (numbing)
Splinting of uncomplicated fractures
If you have a question, call and ask!
808-300-3441
FAQs
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We do encourage trying to make an appointment, although walk-in visits are always welcome. Appointment times will be honored before walk-in visits.
If you need to have a School, Sports, or Pre-Employment Physical completed by a medical provider, please call to inquire about availability (808-300-3441). Because Physicals can take a little longer to complete (typically 30 minutes, or so), we try to offer set appointment times for these types of requests.
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At the moment, we can accept HMSA, HMAA/HWMG, Kaiser, Alohacare and Medicare. We hope to include additional insurance soon.
If your visit was self-pay, please keep your receipts provided at check-out. Please contact your insurance provider for guidance on reimbursement after your visit.
**For more information, please call 808-300-3441
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We do not accept worker's comp insurances. We will see work related injuries within 72 hours of the injury if you have not been assigned a case. These visits will be seen at our facility as an out-of-pocket visit, please feel free to call for more information: 808-300-3441
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At this time, we are unable to see patients regarding a motor vehicle accident. Please call for more information: 808-300-3441
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Please call to inquire about your specific medication: 808-300-3441
As a guideline, Kaloko Urgent Care does not prescribe Schedule II or controlled substances.
“Husband slipped and tore his heel open. Had to drive in for stitches. I have to say the whole staff was incredibly kind. They went out of their way to take care of us, which means so much more when you are hurt on vacation and in a strange place. The Dr was kind, and the three gals were amazing. They helped clean him up, get him stitched up and helped get us over to the pharmacy. I rarely write reviews but felt so grateful I wanted to say thank you ❤️”
— Google Review, September 2023
So first of all the receptionist, there was amazing. I saw her interact with a bunch of different people, and she was empathetic and sweet to everybody. I liked it that I was able to go home and wait instead of having to wait there. And when I came back from my appointment, it was like in an out and the doctor was efficient and quick and just like an urgent care should be it was amazing it was The best urgent care I’ve ever been to.
— Google Review, September 2023